Volunteer Engagement Coordinator-Naples, FL
Corkscrew Swamp Sanctuary is looking for a skilled and personable Volunteer Coordinator to enhance our volunteer program. Volunteers are a very important part of our operations and support all aspects of the organization. The Volunteer Coordinator is responsible for the management and coordination of all activities for the approximately 200 volunteer corps at Audubon’s Corkscrew Swamp Sanctuary. Tasks for the volunteer program include volunteer recruitment, training, management, appreciation, tracking and communication. This is a non-exempt position and pays $21.00 per hour.
- Assess volunteer needs and develop plans for actively recruiting and increasing the number of volunteers
- Collect and evaluate all volunteer applications and coordinate initial contact and interviews
- Collect all relevant information for required background checks, and ensure all volunteers have current background checks as required by the National Audubon Society
- Maintain volunteer database and records, including hours reports for all volunteers
- Prepare reports as needed, with at least annual reporting on total volunteer hours, student service, outside groups, RV/Campus host program.
- Schedule and coordinate volunteer trainings to include self, key staff members, and current volunteers as mentors through a comprehensive introductory educational program
- Assist with coordination of continued educational opportunities for new and veteran volunteers
- Meet periodically with volunteer coordinators of similar non-profits and organizations to determine best practices and make adjustments to Corkscrew protocols as appropriate
- Coordinate daily online volunteer schedules to meet visitor, boardwalk and center operational needs
- Establish a protocol for volunteer requests and ensure volunteers are filling prioritized needs to meet visitor expectations and staff and sanctuary needs
- Manage volunteers with tact and diplomacy, while ensuring a high level of customer service and positive public relations
- Work with appropriate staff to establish and conduct methods of evaluating volunteer performance
- Produce and distribute regular communications containing relevant information
- Serve as onsite staff contact person for volunteers and be available to assist them and answer questions as needed
- Meet with the volunteer Day Captains on a monthly basis to exchange ideas, concerns, news
- Oversee the planning, coordination and tracking of attendance and budgets for annual volunteer appreciation events
- Inventory and maintain supplies, forms, and equipment utilized by center and boardwalk volunteers and acquire or develop new materials as needed
- Schedule and conduct volunteer outings intended to serve as both continuing education and a thank you for service
- Convey news about volunteers and the volunteer program to the public via postings in the Blair Audubon Visitor Center
- Maintain volunteer hours records and display volunteer achievements via the Volunteer Service Hours Plaque in the Blair Audubon Visitor Center
- Continue migration of volunteer records from print into online database
- Monitor volunteer online recording of service hours to ensure accuracy
- Work with appropriate staff to assess establishing volunteer schedules and posting specific openings and opportunities online
- Attend Florida Gulf Coast University Service Learning Fairs and similar student service opportunities to increase the number and hours of student volunteers
- Serve as the liaison with outside service groups, such as Outward Bound and AmeriCorps, and coordinate with appropriate staff to schedule visits and specific service opportunities
- Oversee the hiring and employment of seasonal part-time RV/Campus Hosts, who are paid to close the boardwalk and campus at the end of the day and serve as emergency contacts during after hours
- Coordinate with RV/Campus Host to determine possible volunteer interests, and communicate any interests to appropriate staff members
- Provide an annual assessment/evaluation of the RV/Campus Host program to the Sanctuary Director
- Bachelor’s Degree or minimum of three years of professional experience with staff or volunteer management
- Self -driven with the ability to work well in a team setting as well as unsupervised
- Highly organized and detail-oriented with ability to multi-task
- Ability to work effectively with a diverse group of people and to facilitate positive programmatic outcomes
- Proficient in Microsoft Office products and comfortable working in databases
- Experience using Volgistics volunteer management system or similar program
- Excellent writing and communication skills
- Excellent customer service skills
- Nonprofit experience with volunteers and/or membership programs a plus
- First Aid/CPR or ability to obtain certification and/or provide this training to others
- Commitment to conservation and the mission of Audubon Florida
- Willingness to work weekends and/or flexible schedule
A background check is required. Please apply at: https://careers-audubon.icims.com/jobs/4284/volunteer-engagement-coordinator/job
For additional information about this position please contact Shawn McCrohan firstname.lastname@example.org
Sales Associate Position - Naples, FL
Audubon’s Corkscrew Swamp Sanctuary located at 375 Sanctuary Road, Naples, FL 34120 is seeking a Sales Associates for temporary seasonal employment in our Blair Audubon Visitor Center. Come work at a premier visitor destination and work in the Nature Store, Gallery Café’ or at Admissions to serve customers from around the world as they visit the last intact old growth Cypress forest on a 2 ¼ mile long trail and experience educational exhibits and tours. Open year-round, daily from 7:00 a.m. until 5:30 p.m. Pays $8-$10 per hour for Sales Associates and various shifts available. Apply online at https://careers-audubon.icims.com/jobs/4210/sales-associate/job
- Provide the highest level of customer service for all visitors.
- Strive for profitability by serving as a knowledgeable, courteous, and helpful Associate.
- Balance daily cash drawer at the end of shift.
- Support all retail operations at the Sanctuary.
- Re-stock all needed supplies at admissions desk, gallery café, and store as necessary
- Provide assistance with limited merchandise pricing as needed.
- Assist with planning and operations of special events conducted by Audubon.
- Develop an understanding of the ecology and natural history of Corkscrew Swamp Sanctuary.
- Commit to pre-determined schedules, coverage, and daily operations.
- Good resume’ builder if seeking future work in natural resources or environmental education.
For more information contact Roswitha Marold at email@example.com or 239-348-9151 X106.
Qualifications and Experience
- High School Diploma
- Preferred 2 years’ experience in a sale related position
- Superior customer service skills
- Ability to handle cash and receipts accurately
- Knowledge of merchandise inventory system
- Strong communication skills
- Must be able to lift up to 30lb
Please apply online at the Audubon Career Center: https://careers-audubon.icims.com/jobs/4210/sales-associate/job
Education Internship - Naples, FL
Corkscrew Swamp Sanctuary is a private not-for-profit Audubon Sanctuary encompassing 13,000 acres in Southwest Florida’s western Everglades. The Sanctuary is open seven days per week year-round and attracts visitors from all over the world. Being a part of the Corkscrew team means making a difference for conservation. The Education Intern is a paid, full-time seasonal position assisting with essential environmental education duties including assisting with the implementation of a 2nd and 5th grade field trip program to the Sanctuary and with educating visitors to the Blair Visitor Center and boardwalk. The Education Intern will also assist with giving tours and presentations and other public education activities as necessary.
On-site housing is provided and required due to the relatively remote location of the Sanctuary and early work hours. Housing is a furnished one-level dormitory-style building. There are two single and two double bedrooms, two bathrooms, two joined kitchens, a living room and a screened porch. Wireless internet, water and electricity is provided. Housing will be shared with other interns and/or visiting researchers. Education intern will have a single, private room. Corkscrew is a remote Sanctuary and is known as a dark sky site. The intern housing is nestled in the pine flatwoods near the Research Building and Director’s office.
Interns are expected to assist with additional Sanctuary events and activities, as needed. An opportunity to pursue personal conservation-based interests (e.g. environmental education, environmental policy, or ecological research) is available through the completion (design, and execution) of an independent project with the guidance of Sanctuary staff.
Under the guidance of Audubon staff, the intern will develop skills in a variety of environmental education activities, including:
- Teach, manage, and inspire groups of 2nd and 5th grade students about the value and importance of the natural world in Corkscrew’s outdoor classroom;
- Conduct nature walks/tours for visitors to Corkscrew Swamp’s boardwalk and other areas that increase the knowledge of, and appreciation for, the Sanctuary and it’s plants and animals;
- Serve as a docent and concierge within the Blair Visitor Center by educating visitors and providing exceptional customer service through answering questions, selling memberships and tours, and providing first aid as necessary;
- Assist with the logistics and conduct public education at a variety of off and onsite events, such as festivals, tours, buggy rides, After Hours, presentations, etc.
Qualifications and Experience
- Be currently enrolled in or a recent graduate of an institution of higher learning, pursuing a degree in environmental education, communications, natural sciences or a related field;
- Excel in interpersonal communications and interpersonal skills while maintaining a team-focused attitude;
- Possess a basic understanding of ecology and a desire to learn about conservation;
- Demonstrate the ability to exercise sound judgment and adaptability to changing work conditions;
- Possess a valid driver’s license;
- Commit to the full duration of the internship (October 2018 - April 2019);
- Be self-directed and demonstrate initiative once trained and prepared for programs and events;
- Ability to work long hours out-of-doors in the field in sub-tropical wetland environments, exposed to harsh South Florida environment (sun, biting insects, severe summer storms);
- Ability to stand for eight hours in the Visitor Center or at an event, while maintaining a smile and positive attitude, while speaking to the public in a courteous manner; and
- Ability to carry tables, chairs, cases of drinks and other heavy items of approximately 40 pounds over short distances.
Please apply online at https://careers-audubon.icims.com/jobs/4191/education-intern/job
For more information, please contact Debbie Lotter.